You have finally decided to move from one home to another. Although you had been prepared to avoid fraudulent Brooklyn movers, things were not so simple during the moving process. But now when it is all over, you can finally consider the experience you had recently with your moving company. Unfortunately, you must admit that you did not expect inadequate service from your movers. Right now you are not sure what you could do. Should you stay sad and mad about inadequate service? Or should you file a claim against a moving company you had business with? Keep reading this short article and you will see why is so important to let your movers know that something was not right.
What to do after you get inadequate service from your moving company?
Are you unhappy with your moving company because of the professional movers who were not able to fulfill your expectations? Do not be shy to let them know that. Moving services are pretty expensive, especially if you have decided to pay for full-service movers since you did not have enough time for less than that. However, as with all services you are opting for, you expect to get decent service that you are paying for. But what to do in case you didn’t get the true value that you think you should according to what you paid for? Well, then it is fair seeking out recourse.
When do you need and should file a claim against a moving company?
If you are not that type of person who constantly complaining about everything, it is good for you. But our Brooklyn Movers New York reminds you how important is to know your rights. Also, remember your opinion about certain services matters and it can even save the next customers from troubles you had been through. If you do not feel happy about the service you get and moreover, strongly feel that your genuine dissatisfaction has to be voiced and heard, then you must not be silent about that. It wouldn’t be fair towards the next customers. Instead of silence, make sure to voice your disappointment, discontent, or anger by filing a complaint against a certain moving company you had working with.
How to file a complaint with a moving company you used to cooperate with?
There are quite a few places such:
- American Moving & Storage Association (AMSA)
- Federal Motor Carrier Safety Administration (FMCSA)
- State regulatory or enforcement agencies where you can file a claim against a moving company.
But before you contact any of them, we recommend you starting with the moving company itself. So, before moving on to other organizations, make sure your movers know about your disappointment. Thus, firstly contact your movers and tell them that you are planning to file a claim against a moving company they are managing. This way, the company will have a chance to address the complaint on its own end. For sure they will offer a solution before the complaint becomes more public.